No Thanks to BT

Last year we were told that Plusnet were closing their business accounts and that the shop should transfer to BT.  This was duely ordered in October.  Nine months later, after 70 emails, hours on the phone, five failed connection dates, the shop was still not connected. In the meantime Plusnet switched off the broadband on 24th May.  Fortunately it was possible to run a temporary cable across the churchyard from next door.

Finally it was decided in the middle of August to give up on BT and place an order with SKY.  No problem they said, we have a dedicated UK manager who will see it through to completion.  Two weeks later an engineer turned up at 8.15 and everything was done by 8.45.  The shop and the church now have faster broadband and phone for £10 less a month than BT.